Japan Airlines on Thursday said it expected losses of more than $100 million after one of its planes was destroyed when it collided with another aircraft on the runway at Tokyo's Haneda airport this week.
All 379 people on board the JAL Airbus A350 widebody jet escaped before the plane was completely engulfed in flames that took more than six hours to extinguish.
But five of the six crew of the other aircraft – a smaller Coast Guard plane that had been on its way to deliver aid to quake-hit regions on Japan's west coast – were killed, with the surviving pilot badly injured.
As investigators combed the charred wreckage on Thursday, transport authorities are probing the circumstances that led to the Coast Guard plane entering the runway where the passenger jet was landing. Police are also looking into possible professional negligence in the case, according to media reports.
Transcripts released by authorities show air traffic control ordering the Coast Guard plane to proceed to a holding point near the runway minutes before the crash, instructions the pilot appeared to have read back in acknowledgment.
Japanese authorities said on Wednesday the passenger jet had been permitted to land, but the smaller plane had not been cleared for take-off, based on the transcripts.
The Coast Guard pilot said after the crash that he had been permitted to enter the runway, Coast Guard officials have said.
Authorities have only just begun their investigations and aviation experts say it usually takes the failure of multiple safety guardrails for an airplane accident to happen.
A notice to pilots in force before the accident suggested that a strip of stop lights embedded in the tarmac as an extra safety measure to prevent wrong turns was out of service, according to a copy of the bulletin posted by U.S. regulators.
Japan Airlines (JAL) estimated on Thursday the disaster would result in an operating loss of about 15 billion yen ($105 million).
The loss of the aircraft will be covered by insurance, the company said, adding it was assessing the impact on its earnings forecast for the financial year ending March 31.
Insurance industry sources have said U.S. insurer AIG (AIG.N) was the lead insurer on a $130 million "all-risks" policy for the two-year-old plane that was destroyed by the fire. AIG declined to comment.
It was the first-ever hull loss globally for the A350 model, according to Aviation Safety Network. The type, mainly made from carbon composite, entered commercial service in 2015.
Shares of JAL fell as much as 2.4% before recovering to be up 0.6% as trading resumed after the New Year's holiday.
From the moment of the collision, the crew took 18 minutes to get everyone off the plane safely accounted for.
Japan's second-biggest airline has detailed how the crew in the smoke-filled cabin followed emergency procedures in textbook fashion, even as passengers panicked, intercom systems failed and several evacuation chutes were out of use due to the fire.
Most of the passengers on the flight from Hokkaido were Japanese, with at least 43 foreigners confirmed among them, including Australians, Swedish, Hong Kong, Chinese and South Korean nationals, a JAL spokesperson said.
Wreckage from the planes remained scattered around the runway on Thursday as several officials, some wearing masks, gloves and hard hats, surveyed the debris, as footage from public broadcaster NHK showed. A Coast Guard official on Wednesday said they had recovered a voice recorder from the Coast Guard plane.
Hundreds of flights in and out of Haneda have faced cancellations or delays since the crash on Tuesday, leaving many frustrated passengers at the airport.
Michio Kusunoki, a 67-year-old teacher, said he had faced two canceled flights as she tried to return to her home of Fukuoka in Japan's south from Haneda.
"I was meant to get on a plane yesterday evening at 7:30 p.m. ...Then I changed it to this morning at 8:30 a.m., and that flight was canceled too," he said.
"I couldn't get anything after that till 4:30 p.m., so I am going to roam around as I can't get home."
Nearly 200 passengers were also stranded overnight at New Chitose airport in Hokkaido where the flight originated from.